Exeter Nightline maintains a number of internal- and externally published policies and procedures. Please see the attached documents for further information.
Exeter Student Nightline operates under a Zero Tolerance approach to protect our volunteers and other service users from any form of abusive, inappropriate or manipulative language, or behaviour.
As outlined in our Privacy Notice/Confidentiality Policy, we may pass details about abusive calls received to other parties or to the police.
If you have any questions or comments about our policies, please get in touch with us.